ECPD Masterclass – July – Clinical Commissioning with the Community: Improving Patient Experience in Practice – Wednesday 29th July at 4:30pm

ECPD Masterclass – July – Clinical Commissioning with the Community: Improving Patient Experience in Practice – Wednesday 29th July at 4:30pm

This Masterclass will be facilitated by Dr Jonathan Webster & Alex Silverstein, during the workshop, Jonathan and Alex will present the collaborative journey in developing a Patient Experience Strategy for five CCGs in North West London.

Through their presentation they will share the practice development approaches used in developing the Strategy (working with the Foundation of Nursing Studies) encompassing developing a shared definition of ‘patient experience’ along with how the Strategy is becoming embedded within clinical commissioning.

For further details and to register your place, please contact anna.humphreys@canterbury.ac.uk

With kind regards

Anna

Jonathan Webster & Alex Silverstein MasterClass Flyer – 29.07.15 – FINAL with Link.pdf

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